Mindset Update - October 2019
The off-tool parts have arrived - scroll down to see some great pictures of our latest prototype batch!
Jacob Flood, October 4, 2019
The day has arrived – the tooling parts are in! We’re excited to share a lot of pictures this update of the parts we’ve received and the units we’ve been able to assemble from them. Enjoy!
Our tooling has arrived! We’ve completed the T0 batch of parts, which we used for part-level validation, and some ergonomics testing. You can see the pictures below – the parts look great! A few tweaks are required before the next batch, which we describe below.
We talk a little bit below about what’s involved in this first batch. The next batch (T1) will be 40 units, created later this month, which will be full-unit verification. If all goes well, the following batch of 50 units will be used for certification (~4 weeks), followed by a batch of 100-200 which will ship in January.
As of this update, we have completed all of the 17 molds used to make a Mindset headphone!
In total, there were 10 plastic part molds, 2 silicone part molds, and 5 metal part molds. These took ~40 days in total, involving an array of steps and fine tuning – you can read all about that in our previous update. Receiving the molds indicates the beginning of mass production batches – after so many months of hard work, this was an incredible celebration for us.
The first step after receiving the molds was to manufacture test parts to validate the part design and adjust the molds as needed. These units (usually called T0, or “first off-tool batch) are often imperfect, as small tolerancing issues or manufacturing defects are corrected at this stage. So far, the parts coming out of the molds are looking pretty good!
You will find below a few pictures of one of our molds. This mold was designed to create both outer ear-cups parts in one shot. This piece is one of our larger plastic pieces, and is very representative of what the rest of the molds look like. At a glance, these molds appear small, despite the fact that a single mold like this easily weighs more than 250kg!
An interesting feature to note is how shiny the internal surface of the mold is in the left picture. This shininess comes from a texturing process during the mold-making - the shinier the surface, the better the finish of the part. Since the right-most side of the part is the internal surface, less effort is given to ensure a smooth surface finish.
On the right picture, you’ll also notice three movable blocks on each piece. Those are called “side-actions,” a feature used to create holes in the part during the molding process. When the molds are forced together, the side-actions activate to create the proper shape inside the mold surface. The more complex the geometry of the part, the more often that side-actions are necessary to achieve the shape.
In many cases, the quality of the mold makes a lot of differences between what we perceive as a cheap product and a high-quality product. Aside from the geometry, tooling engineers need to think about the flow rates of the liquid materials, the timing of the hydraulics, the number and position of injection sites, and a flurry of other minute details in order to ensure the final piece feels premium. The surface finish, tolerances, defects, and the overall “quality” feeling of the parts are highly linked to problems at the mold level - cheap steel, or an improper mold surface finish can drastically hurt the final quality of the part.
From those molds, we manufactured our T0 batch of test components. Those components have not been painted – they are used only to validate that the mold-produced parts meet the requirements we specified. Below is a picture of a few of the components produced.
The bigger parts are typically made on their own, while the smaller parts are made as a kit. In the picture above, you can see the plastic “tree” that connect some of the smaller parts. The parts are broken from the tree during assembly. Anyone who’s into model cars will recognize this!
Here’s a close-up of some of the individual parts, with associated descriptions:
The dimensions of the ear cups in particular are carefully controlled to ensure proper tunability and proper sound and ANC response.
The pieces above fit on the upperband, to seal the assembly before fabric wrapping. They come in sets of two, for each side of the upperband. The parts are broken away from the middle structure prior to assembly.
They also come mounted on a structure and must be broken off. This structure is the result of how the injection molding process is done when multiple parts are made in one shot.
The headphones sliders made of aluminum were not made as a single solid piece in order to save on weight and to improve manufacturability. The piece above fits on the inner side of the armband.
When multiple small parts are made, they will be attached to a structure like this so that many individual pieces can be molded at once.
You can see in the picture above that the surface finish is very good and shiny. We have seen earlier that the mold’s internal surface was shiny as well. You can now see the effect on the molded parts. After painting, this part will be very smooth, and feel well-built as a result.
Those T0 parts were assembled together to validate that the parts fit and that the design ergonomics meet our requirements. You can see below the image of one of two units assembled. In order to more easily test the mechanical fit, these units only include the main parts necessary to test the headphones on people. The fabrics and aesthetic metal parts were not added to those ergonomic devices, in order to speed up the test-assembly.
The result is magnificent!
Our ergonomics tests have confirmed a few things:
The users found the headphones were very comfortable and fit well. They particularly liked the feel of the microfiber fabric ear cups, which is great to hear.
For most users, the upperband electrodes made adequate contact, but required pressing down slightly. The reason is that the grey fabric-wrapped band at the top is thicker than we specified in our requirements. Our factory will fix this by changing the thickness of the foam, and subsequently selecting the right foam density to ensure a slight compression when worn. Most users reported that they stopped feeling the top electrodes quickly after wearing the headphones.
The cushion sensors were very reported by users to be comfortable, but failed to touch certain users based on their skull shape. Some users have a larger groove behind the ears than others, making it difficult for the electrode to contact there. Fortunately, this part was designed modularly, so adjusting the location of the cushion electrode is very easily. We will be assembling units with the new locations shortly, to confirm the final electrode location for shipping.
We still have a few more test to go before making the next batch. So far, we’ve been really happy with the quality of the products, and the feedback we’ve gotten in our tests. We’ll be incorporating this feedback into our next batch, so hopefully we can give our stamp of approval and move to shipping!
Those ergonomics prototypes embody near-final proportions, and therefore were also used to confirm the dimensions of our prototype gift box. The box is designed to hug the headphones and provide necessary padding to avoid scratching or breakage during shipment. In addition to the gift box – in which the headphones sit – we are also currently designing and testing the shipment box – the outer shell, which will end up on your doorstep. Once we assemble the 40 DV units to validate the mold design and product function, we will be able to fine tune the box design and start reliability tests.
In parallel, we are currently working on the instruction manual for the product. We’d love to get your feedback – have you ever had an incredible experience, where the instruction manual added genuine value to your unboxing? What do you like/dislike about instruction manuals? Or, do they simply end up in the trash? Please comment your answers below!
Receiving the off-tool units was a huge milestone for us – we’re incredibly excited about how well the parts have turned out, and can’t wait to get the T1 batch of 40 units. From here, the next steps are as follows:
Continue testing during Chinese National Holiday (first week of October)
Finish validation of T0 parts (Second week of October)
Prepare T1 parts and assemble 40 test units for validation (mid-October)
Re-tune the audio and ANC with the off-tool design, and test all functions (end of October)
Assemble roughly 50 more units to be used in beta tests, reliability testing, and certifications (November). The certification process requires shipping units to a 3rd party certification agency, and takes approximately 4 weeks.
While the units are being tested and certified: start preparing a pre-production run of final units. This will be roughly 100-200 units ready to be shipped. So long as the reliability & safety tests go well, we’ll be ready to ship those units in January and continue mass production immediately after. (January)
We are getting very excited about the results and positive feedback received so far. We can’t wait to get those units out and start improving your focus!
That’s all for now! If you’re as excited about these units as we are, share your thoughts in the comments.
We’d also love your feedback on instruction manuals (bolded above), so let us know what you think!
Lots of love,
- The Mindset Team